You will shortly receive a new FOREX Credit Card sent to you as FOREX is changing credit card issuer to Entercard Group AB (Entercard). You can use your current card as usual until March 4th. On March 5th, you will start using your new card.
Now until December 14
You need to have identified yourself by 15 December at the latest. You can do this with mobile BankID on nordeafinance.se/avtal or with valid ID in a FOREX store. You need to have done this by 15 December. Please note that if you have an extra card linked to your account, the extra card also needs to be identified to be included in the transfer. If you have already identified yourself, you do not need to do anything at this time.
December 15
Last day to identify. You can do this with mobile BankID on nordeafinance.se/avtal or with valid ID in a FOREX store. You need to have done this by 15 December. Please note that if you have an extra card linked to your account, the extra card also needs to be identified to be included in the transfer. If you have already identified yourself, you do not need to do anything at this time.
16 December - 3 February
Right now, you don't have to do anything. From 4 February, you can answer your customer due diligence questions in the FOREX Credit Card app or in the Credit Card Portal. You need to do this in order for your card to be activated and ready to use on March 5th.
4 February - 3 March
Now you can log in to the FOREX Credit Card app or the Credit Card Portal and answer questions about KYC. You need to do this in order for your card to be activated and ready to use on March 5th.
March 4
Tomorrow (March 5) you must switch to your new black FOREX Credit Card. If you haven't already answered customer awareness questions in the FOREX Credit Card app or in the Credit Card Portal, you can do so now, and your card will be activated and ready to use tomorrow (March 5).
March 5
Now you can start using your new black FOREX Credit Card. If you have not answered your KYC questions in the FOREX Credit Card app or in the Credit Card Portal, you need to do so now to activate your card so that you can use it.
In January
In January, a new FOREX Credit Card will be sent to you.
PIN, credit limit and card number
You keep the same PIN code and purchase and credit limit, but not the same card number.
Your card agreement
Current card agreements and any debt will be transferred to Entercard when your new card takes effect. After that, you will receive your invoice from Entercard. The move entails changed terms and prices, see attached terms and conditions. For example, we have improved our travel insurance and developed a new app.
Your existing card
Continue to use your existing card as usual while you wait, so you don't have to pay any currency surcharges and enjoy a lot of great benefits — both at home and on the go.
To get your new FOREX Credit Card, you need to identify yourself, you can do this at Nordea with BankID by clicking above or in a physical FOREX store with valid identification. You need to have done this no later than 15 December.
Activate the new card
To activate the card, Entercard needs to collect information about you, therefore you will need to log in to the FOREX Credit Card app or the Credit Card Portal and answer questions about KYC. You can do this from 4 February.
Click here above to read your new terms and conditions that apply after the change.
Your new FOREX Credit Card will give you several benefits and features that simplify both your everyday life and your travels.
FOREX Credit Card App
No matter which continent you are on, you can keep track of your card in the FOREX Credit Card app. In the app, you can see your PIN code, retrieve your card details for online purchases, Swish the payment of your monthly invoice, view and complain about transactions, and much more.
Apple Pay and Google Pay
Add your card to Apple Pay or Google Pay™ and you can shop directly with your phone – smoothly and securely.
Travel insurance for 90 days
We extend the travel insurance from 60 to 90 days. It protects you in the event of both delay and cancellation and of course also applies when the luggage does not arrive as it should.
Online and in-store purchase insurance
When you shop online or need new appliances, your purchases are protected by the credit card's preferential insurance.
Flexible purchases
Shop with up to 55 days of interest-free credit and choose how you want to pay – a little at a time or all at once. If you pay the full amount immediately, you also avoid the interest completely.
Without mark-ups and fees
With FOREX Credit Card, you can relax on your trip and avoid unforeseen costs such as currency surcharges and withdrawal fees outside the EU and EEA. In addition, it is always free to withdraw money from FOREX ATMs.
|
Category |
Old FOREX Credit Cards |
New FOREX Credit Cards |
|---|---|---|
| App | No | Yes, FOREX Credit Card App |
| Credit Card Portal | Yes | Yes |
| Apple Pay | No | Yes |
| Google Pay | No | Yes |
| Effective interest rate | 20,80% | 16,27% when paying by e-invoice (19.90% by paper invoice) |
| Annual interest rate | 16,24% | 16,24% |
| Annual fee | 225 SEK | 225 SEK |
| Extra card | 100 SEK | 100 SEK |
| Administration fee / month | 25 SEK | 0 SEK |
| Currency conversion markup | 0 SEK | 0 SEK |
| Cost of cash withdrawal in FOREX ATM | Free | Free |
| Card fee currency purchases at FOREX | 0 SEK | 0 SEK |
We extend the travel insurance from 60 to 90 days, lower the percentage of the trip you need to have paid with your FOREX Credit Card to be insured and give you the opportunity to insure your debt with our insurance Payment Protection Plus.
Insurance on the trip
Insurance at home
Terms and conditions for travel booked with your FOREX Credit Card until March 4, 2024
Terms and conditions for travel booked with your FOREX Credit Card after March 5, 2024
Presale information for FOREX Credit Card
Do you have questions about your FOREX Credit Card? Contact us on 0771–22 22 21 and select button selection 3, and then as below:
Facts FOREX Credit card
Fact: With the FOREX Credit Card, you can make payments and withdraw cash. Ordinary annual fee SEK 225. Credit rate currently 16.24% (October 2024), variable. With a used credit of SEK 20,000, the effective interest rate is 16.27% when paying with an e-invoice (19.90% with a paper invoice) and the total amount to be paid is SEK 21,648 when paying with an e-invoice (21,996 SEK with paper invoice). The amount is calculated based on an example where the credit is repaid in 12 months (installment amount on average SEK 1,804 when paying with e-invoice, SEK 1,833 with paper invoice) and that 39 interest-free days are used and that the credit is used without a fee for cash withdrawals. Cash withdrawals within the EU/EEA incl. Sweden costs 2% of the withdrawn amount, but at least SEK 40 per withdrawal. Cash withdrawals outside the EU/EEA and at FOREX (ATM/shop) are free of charge. Currency exchange surcharge is 0% on the exchange rate. If the entire account debt is not paid at once, the account debt must be repaid through monthly payments of at least 3%. However, the payment amount is at least SEK 150, but at most the debt on the account. The airline fee is SEK 29/paper invoice, SEK 0 if you use an e-invoice. The agreement is valid indefinitely and the right of withdrawal applies. FOREX AB cooperates with Entercard Group AB and is a credit intermediary regarding the debit and credit card. Creditor: Entercard Group AB (org. no. 556673-0585) 105 34 Stockholm. The company is under the supervision of the Financial Supervisory Authority.
Fee partial payment
SEK 57 per month, example for a purchase of SEK 10,000. 6 months: effective interest rate, 12.27%, total amount to pay SEK 10,342, monthly amount SEK 1,724. 12 months: effective interest rate, 13.12%, total amount to pay SEK 10,684, monthly amount SEK 890. 24 months: effective interest rate, 13.38%, total amount to pay SEK 11,368, monthly amount SEK 474.
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